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Author Topic: Issue while trying to donate  (Read 2973 times)

impervious

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Issue while trying to donate
« on: September 03, 2014, 05:56:47 PM »
I am trying to upgrade to the $15 package from the $10 one and when I go to the donation page it's showing that I have to pay $10 instead of $5 like it should. The only reason I can see this is happening is I bought a $5 donation for a friend under my Enjin account(he does not have one) but with his character(if that makes sense). If needed I can provide transaction emails from paypal. Any help would be appreciated!

Migas

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Re: Issue while trying to donate
« Reply #1 on: September 03, 2014, 05:58:56 PM »
Go change your main character at your enjin profile. It is probably still associated with troyboy as the main one.
Dedication is a key factor to reach your goals.

impervious

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Re: Issue while trying to donate
« Reply #2 on: September 03, 2014, 05:59:45 PM »
Go change your main character at your enjin profile. It is probably still associated with troyboy.

I deleted his character from my profile and set my account as my main.

Migas

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Re: Issue while trying to donate
« Reply #3 on: September 03, 2014, 06:01:08 PM »
Go change your main character at your enjin profile. It is probably still associated with troyboy.

I deleted his character from my profile and set my account as my main.

Have you tried to donate after deleting his account?
Dedication is a key factor to reach your goals.

impervious

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Re: Issue while trying to donate
« Reply #4 on: September 03, 2014, 06:02:48 PM »
Go change your main character at your enjin profile. It is probably still associated with troyboy.

I deleted his character from my profile and set my account as my main.

Have you tried to donate after deleting his account?

I just tried on a different browser and it seems to be working fine. Thanks for the help.